News

by | Apr 5, 2018

NES Health appoints Dr. Palmer to National Director of Hospitalist Medicine Programs.

NES Health is pleased to announce the recent appointment of Dr. Gilbert Palmer to National Medical Director of Hospitalist Medicine Programs.

 Through consistent, committed and engaged leadership, Dr. Palmer has successfully led a culture of change and improvements that have implemented transformation and growth for over 10 years and we look forward to Dr. Palmer’s continued efforts in this collaborative mission with NES to deliver the highest quality of care to hospital patients nationwide. 

 In addition to Dr. Palmer’s new role leading the direction of NES’ hospitalist medicine programs, he serves as the Regional Medical Director to 7 contracted hospitals throughout Ohio and Indiana and is the Site Medical Director and Associate Chief Medical Officer for Mercy Regional Medical Center and Mercy Allen Hospital, and the Mercy Health  leadership team.

 During Dr. Palmer’s time as Director, he has assisted in the drive and design of significant process improvements that demonstrated a greater than one-hour decrease in length of stay for admitted patient and a drop on patients leaving without being seen from 3% to less than 1%. He personally developed and implemented a SuperTrack for less emergent patients, an emergency department Ultrasound Program, as well as developed and implemented a Hypothermia Program.  During this same period, Dr. Palmer’s committed leadership allowed him to lead his team in a transformation as one of the nation’s worst performing Press Ganey departments into delivering the top Press Ganey performance for the entire Mercy Health system. 

 Dr. Palmer has been in practice specializing in emergency and family medicine for 18 years and received his medical degree from Northeast Ohio Medical University. He believes that change is always possible, and focusing on strengenthing the fundamentals is key in facilitaing chage. “Culture is the beating heart of a hospital,” he explains. “the ED must set the tone for culture and combine forces with leadership to implement change when needed.” Establishing a culture of change and improvement doesn’t happen overnight. It takes committed leadership and a dedicated team to come together with transparency and develop effective strategies that drive improvements and yield success. 

 + If you have questions about our Hospitalist Medicine management and staffing programs, please contact us at 1-800-394-6376. 

DR. Gilbert Palmer, MD, FAEP

National Director of Hospitalist Medicine Programs, Regional Medical Director, Site Medical Director